Job Description

• Responsible for limiting and reducing risks of loss due to errors, fraud, cash theft, stock shortages, or misuse of company systems or technology.

• Perform risk assessments for sites and operational models to identify potential risks and vulnerabilities.

• Guide store staff to comply with company policies, procedures, and safety regulations.

• Conduct regular retail store visits and spot checks to ensure adherence to company standards and operational compliance.

• Conduct loss prevention investigations and related assignments to detect and resolve irregularities.

• Conduct detailed investigations in coordination with the HR department within the company’s policy framework.

•  Identify root causes, prepare reports, and develop management action plans to improve compliance and operational processes.

• Drive corrective and preventive process changes to minimize operational and financial losses related to theft, fraud, or discrepancies.

• Build effective working relationships across teams and manage stakeholders to ensure the closure of optimization trackers and the successful implementation of action plans.

• Manage security service vendors to ensure SLA adherence and conduct training sessions for guarding teams on security and loss prevention processes.

• Oversee physical security operations, including guarding services and the proper functioning of electronic surveillance systems.

• Manage preventive maintenance of security devices and train staff on emergency response procedures.

• Prepare detailed audit reports with findings, risk ratings, and actionable recommendations for improvement.

• Set and monitor corrective actions, ensuring timely implementation and follow-up on progress.

• Identify trends, analyze data, and provide insights to senior management to support continuous improvement initiatives.